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A Message of Support to Our KidPass Members

Dear KidPass Community,

From all of us at KidPass, we wanted to reach out to let you know that we are actively monitoring the coronavirus (COVID-19) situation and are taking steps to help keep our families and partners safe. The safety and well-being of our community is our highest priority.

We wanted to share the actions we are taking to help support and protect our community, and what you can do to help:

What we are doing

  • Closely monitoring the situation and taking action. We are following updates and guidance from the CDC, the World Health Organization, and local health officials, and actively sharing these links with partners and parents. Additionally, we are continuing to publish helpful articles on Mommy Nearest including how to talk to your kids about coronavirushow to properly wash your hands according to the CDC, and advice if you are pregnant.
  • Supporting partners and keeping schedules up to date. Many of our partners remain open and we are working closely with them, using both our new self-management tools and our account management support, to assist with schedule changes or cancellations. We recommend that you double-check with businesses directly to confirm their hours, schedules, and your reservation given the fluidity of the situation.
  • Bringing more activities online. Supporting families in our community is our top priority, and we will be expanding our online class offering to help parents enrich their children while home. Our official “Online Classes” category will launch next week and feature existing favorites like tutoring, book reading, and music classes, and a variety of new offerings as more of our partners bring their classes online.

What you can do

  • Practice good hygiene with your families. The CDC has listed steps to protect yourself including washing your hands often, using hand sanitizer with at least 60% alcohol content, and avoiding close contact with anyone who is sick, as well as distancing from others if COVID-19 spreads to your community.
  • Take steps to protect others.The CDC has listed steps to also protect others including staying home if you or your child are sick, covering coughs and sneezes, and tips to clean and disinfect. The CDC also has recommendations here for steps for what to do when you are sick, which includes staying at home except to get medical care.
  • Stay informed. The CDC and the World Health Organization are continuing to update their sites with the latest information and news.

Our mission continues to be to help support our community of families and partners, now more than ever. We welcome suggestions and feedback, and encourage you to reach out to us at support@kidpass.com. We will continue to monitor the situation and do our best to serve our community.

Solomon Liou
Co-Founder & CEO of KidPass

Header image: Adobe Stock/digitalskillet1

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